Q.Can you phone me to discuss my MIDI setup? A. I don't do this full time and just have not the time to call i'm afraid, rather I use the message feature.
Q. Why not do a huge MIDI merge device? A. Merging many streams is not an easy task to to do right. Merging can result in MIDI delays and possible slowdown.
Q.How fast are your devices? A. I use fast opto isolators in my designs and believe I have created designs which will have a very minimal impact on your realworld MIDI flow.
Q.Can I plug one MIDI thru device into another to give more thrus? A. Sure this should work fine. The second device will add effectively nothing to the signal flow.
Q.I'm new to MIDI are there any guides? A.I have started doing just that 'here' Much more online and in forums. MIDI connection help 'here' Q.Do you sell kits? A. No sorry just fully assembled products. However if you need a device without say the LED's soldered as you want to integrate it into your own design, I can do that.
Q.Can I use a mobile phone charger as a 5v power source? A. Yes any decent quality 5v USB charger of 1A or more should work fine.
Q.Can I use a phone powerbank to power devices? A.Possibly, however some powerbanks are smart and know when a low current device is plugged, so they switch off.
Q.Do you do custom jobs and projects? A. Sometimes. It just depends how busy I am and the nature of the project. I can usually modify one of my devices, but large new projects that take lots of work with no real market, I generally need to pass on. Also I am not really a coder so complex MIDI routing is not my thing.
Q.Will Your MIDI Host work with 'xxxxx' and 'yyyyy' equipment? A. If the hardware in question is not on the compatibility list, then I cannot guarantee it will work, it may well do, I just can't give an answer as I have not personally tried the host with every product out there. I can accept the device back for a full refund in the case that it isn't compatible.
Q.Can I collect in person? A. Yes Usually that's fine, just drop me a message beforehand.
Q.Can I get a device in a colour not listed in your store? A.This may be possible but it make take a few weeks to get the new colour ordered, and there may be an extra charge.
Q.Are you VAT registered, can I claim it back? A. Sorry no due to the small turnover of this enterprise.
Q.How can I be sure you are a reliable seller? A.I take pride in my products and really strive to be the best online shopkeeper I can be. I have been doing this for some time now and have a good reputation.
Q.Can you send me your data files and device plans? A. i'm afraid not for obvious reasons.
Q.The device I ordered is really not my thing or it's not what I though I needed, Can I return it? A. In the unlikely even you wish to return something, yes of course you can. You will need to pay return postage. If the returned device is complete and in good condition, I will reimburse you.
Q.What do you do with any money you make from your designs? A. I usually blow it on rescuing old synthesizers from lofts and basements.
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